GENERAL TERMS AND CONDITIONS OF BUSINESS |
| General Terms and Conditions – Online Store of Yishunbike GmbH |
| § 1 Scope |
| The following General Terms and Conditions in the version valid at the time of the order shall apply exclusively to the business relationship between us and you. |
| § 2 Order, conclusion of contract |
| (1) Provider and your contractual partner is: |
| Yishunbike GmbH Linsellesstr. 127 47877 Willich Germany |
| Managing Director: Yanyu Qiu Krefeld Local Court HRB 16856 VAT ID: DE303739300 |
| Phone Germany: +49 (0) 2154-9508681 (Fixed network at local rate, prices may vary depending on provider.) |
| Email: info@yishunbike.de |
| (2) You may select products from our online range in customary quantities. The placement of the products on the homepage by us is non-binding and does not constitute an application for the conclusion of a contract. You can collect the products you have selected in a so-called shopping cart by clicking on the “Shopping Cart” button. By pressing the button “Complete purchase” you will get to the security area where you enter your personal data. By clicking the button “Send order” you make a binding request to purchase the goods in the shopping cart. Before sending the order, you can view and change the data at any time. |
| (3) After receipt of your online order, we will process your order as soon as possible. For this purpose, we will send you an automatic confirmation of receipt by e-mail, in which your order is listed again. The automatic confirmation of receipt merely documents that we have received your order and does not yet constitute acceptance of your application. Our acceptance is rather effected by sending the goods to you. This is how the contract comes into effect. We would like to point out that if you order several items at the same time, we can usually refuse the entire order if one of the ordered items should not be in stock. |
| § 3 Information, advice, product details; customer inquiries |
| (1) Since our products are not mass-produced items, slight deviations from the catalog illustrations and details may occur. We recommend that you ask for product details at one of our branches before ordering. Information and advice regarding our products are provided solely on the basis of our experience to date. The values given here are to be regarded as average values. All information about our products, in particular the illustrations, dimensions and other data contained in our product catalogs are to be regarded as approximate, average values. In order to avoid discrepancies, we recommend that you contact us before placing an order. |
| (2) Customer inquiries of any kind can be directed to us via the contact data mentioned under § 2 or via the section on our homepage “Contact”. Customer inquiries will be answered immediately, at the latest within two working days (e.g. by e-mail, telephone). |
| § 4 Prices |
| All prices quoted are final prices, i.e. they include all price components including the statutory value added tax valid at the time. Shipping costs shall be added in accordance with § 6. |
| § 5 Right of cancellation |
| Right of cancellation for consumers when purchasing goods Information If the customer is a natural person who concludes a legal transaction for a purpose that can predominantly be attributed neither to his commercial nor to his independent professional activity (consumer), the customer shall have a right of cancellation. |
| Cancellation policy You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods. To exercise your right of withdrawal, you must inform us (Yishunbike GmbH, Linsellesstr. 127, 47877 Willich, e-mail: info@yishunbike.de) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample cancellation form (at the bottom of this page), which is not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period. |
| Consequences of the revocation |
| If you withdraw from this contract, we shall reimburse you all payments we have received from you, without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods. |
| Exceptions to the right of withdrawal |
| The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive, which corresponds to the personal needs of the consumer. It also does not apply to goods if they have been inseparably mixed with other goods after delivery due to their nature, as well as to sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
IF YOU HAVE ANY QUESTIONS ABOUT YOUR RIGHT OF WITHDRAWAL, PLEASE CONTACT US! |
| Sample cancellation form |
| If you want to cancel the contract, please fill out and return this form. Sample cancellation form |
| § 6 Shipping costs |
| Unless expressly stated otherwise in the Yishunbike Online Shop offer or when ordering by telephone, no delivery charges apply to telephone and online orders. For online orders, the prices shown in the Internet offer at de.louisvuitton.com at the time of the order shall apply. The amount to be paid by the customer (product price and delivery costs, if applicable) will be displayed to the customer during the online ordering process. |
| § 7 Delivery |
| (1) We deliver within Germany and to other EU countries and UK. |
| (2) Please note that for shipments outside Germany there are a slightly longer shipping time must be expected (see shipping costs and delivery times). Delivery of Yishunbike products to the customer’s address will take place after the payment of the purchase price has been booked at Yishunbike, provided that Yishunbike accepts the order. |
| (3) We always try to make sure that all products shown in the catalog are available for you. However, due to high customer demand, some products may be out of stock in individual cases. Some products are seasonal and therefore only available for a short time. If, at the time of ordering, a copy of the product you have selected is not available or not available within the delivery period of 14 days, we will inform you immediately. In this case, a contract is not concluded. If applicable, we will refund any consideration paid to you without delay. |
| (4) We are entitled to make partial deliveries at our expense if and to the extent that this is reasonable for you. |
| § 8 Terms of payment; Invoice |
| The purchase price payment is made exclusively via bank transfer. Yishunbike will send the customer an invoice for the products purchased. This will be done electronically by e-mail to the e-mail address provided when the order was placed. The goods shall remain our property until payment has been made in full. |
| § 9 Warranty |
| We guarantee that our products are reliable. However, despite comprehensive controls, it cannot be completely ruled out that defects may occur in our products at some point. In this case, the statutory provisions apply. |
| § 10 Miscellaneous, information, data protection |
| (1) The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. Contractual language is English. |
| (2) After the conclusion of the contract, the text of the contract will be stored by us in the context of your electronic customer account. Within this framework, it can be retrieved by you. |
| (3) We store your personal and order-related data in the context of your creation of a personal customer account and solely for the processing and handling of your order and in the context of your registration for the MUJI newsletter. Of course, we commit ourselves to a comprehensive protection of your personal data according to the provisions of the Federal Data Protection Act and the Telemedia Act. Furthermore, we assure you not to pass on your address data to third parties. Your data is transmitted to us by digital security systems. Our websites are protected by technical measures against damage, destruction or unauthorized access. |
| (4) You will receive information about your data stored by us free of charge at any time without giving reasons. You can block, correct or delete your data collected by us at any time. You can at any time revoke the consent given to us for the collection and use of data. without giving any reasons. To do so, contact info@yishunbike.de |